JOYDEEP BHAKAT
Designing B2B systems with complex workflows and data-heavy environments
Combining retail operations experience and HCI training from IIT Guwahati to turn fragmented systems into structured, usable products
Work experience
Nihilent Limited
Kolkata, West Bengal
UX designer
Led design of enterprise platforms across incentives, analytics, and operations
Structured complex workflows into clear, stage-driven systems
Worked across product, business, and engineering to deliver production-ready solutions
Built and iterated UI components directly in code using AI-assisted tools, reducing the design to development gap
Bharat Petroleum Corporation Limited,
Akola, Maharashtra
Assistant manger
Supervised retail operations, downstream supply chain management, retail strategy planning, customer engagement and promotional campaigns
Manmad, Maharashtra
Executive engineer
Monitored real-time operations of fuel storage and distribution systems through wagons
Education
Master of Design, IIT Guwahati
B.E. Mechanical Engineering, Jadavpur University
Selected work
Improved employee perception of compensation fairness
Redesigned total rewards experience for a US-based workforce
Translated fragmented compensation data into clear, interactive breakdowns and projections
Enabled self-serve understanding of payouts, projections, and benefits
Improved clarity and trust, reducing HR support queries by 12 percent
Built an operations intelligence platform for a global lubricants business
Converted fragmented operational and customer data into actionable dashboards for loyalty and performance
Designed acquisition workflows from lead creation to purchase behavior tracking
Enabled identification of growth opportunities across customer segments and distributor incentive programs
Design skills
System design
Service design
Interaction design
Data storytelling
Designing for complex workflows
Conversational UX
Prototyping
Usability testing
Tools proficiency
Figma
Framer
Claude code
Antigravity
Webflow
Rive
Soft skills
Communicating design decisions clearly
Facilitating cross-team discussions
Attention to detail
Extracurriculars
Meditation and yoga
Volunteering for a non profit organization